Technic Mentors Help Info

Technic Mentors Help Center

Streamlined Ticketing

Easily log and track issues for swift resolution and seamless communication.

Tailored Support

Get tailored assistance for your school's unique challenges.

Continuous Improvements

Share your experiences and suggestions for continuous software improvement.

Uh Oh! Having An Issue?

Let us know if you run into any glitches while using our software. Your feedback helps us fix issues and make things smoother for everyone!

How to report an issue:

  • Briefly explain what went wrong.
  • If you can, show us how to make the bug happen again (step-by-step).
  • Copy and paste any error messages that pop up.
  • How to Report:

    Still need guidance? Generate a ticket of your problem and our support team will take you through the process to resolve your issue.
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    F.A.Q

    Frequently Asked Questions

    Our curated list of the most frequently asked questions about us.

    • Our company offers a wide range of IT services, including software development, web development, mobile app development, IT consulting, cloud solutions, cybersecurity, and more. We specialize in tailoring solutions to meet your specific business needs.

    • The cost of developing custom software depends on various factors, such as project complexity, features, and technology stack. We provide personalized quotes after a detailed project assessment. Our goal is to offer cost-effective solutions that align with your budget and requirements.

    • We take data security and privacy seriously. Our team follows industry best practices and adheres to stringent security measures to safeguard your data. We implement encryption, access controls, and regular security audits to protect your information.

    • Project timelines vary based on project scope and complexity. During the project planning phase, we provide you with a detailed timeline. We work diligently to meet deadlines and keep you updated on the project's progress throughout its lifecycle.

    • Yes, we offer post-development support and maintenance services. Our team is available to address any issues, implement updates, and provide technical assistance to ensure your software continues to perform optimally.

    • Absolutely! We can share case studies and provide references from previous clients. You can also browse our portfolio on our website to see examples of projects we've successfully delivered.